Effective October 31, 2017

At IOR Analytics, LLC. ("IOR Analytics"), we take the privacy of your data very seriously.

This Privacy Policy discloses how we gather and process information, as well as your choices regarding use, access, and/or correction of your personal information.

We encourage you to read this Privacy Policy before using this Site. Your use of this Site signifies that you agree with all of the terms and conditions of this Privacy Policy, so please do not use this Site if you disagree with any part of this Privacy Policy.

IOR Analytics participates in compliance with the EU-U.S. Privacy Shield Framework, and will subject the personal data provided in reliance on the Privacy Shield Framework, by data subjects of the EEA, to the Framework’s applicable Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.

We are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission, and may be required to disclose personal data in response to lawful requests by public authorities (e.g., to meet national security or law enforcement requirements).

To learn more about the Privacy Shield, please visit the U.S. Department of Commerce’s Privacy Shield website at https://www.privacyshield.gov/

What does this Privacy Policy cover?

This Privacy Policy covers our collection, storage, processing, use, and disclosure of the personal data we receive when you access and use our websites or services.

What information does IOR Analytics collect?

Data You Provide to Us:

When using our website: We collect the personal data that you provide using our "Contact Us" online form, requesting downloadable media, or when you contact customer service.  We may maintain a record of these communications. Our site includes Social Media Features, such as LinkedIn sharing, which may collect your IP address, which page you are visiting on our site, and may also set a cookie as needed for these features to work correctly. Your interactions with these features are governed by the Privacy Policy of the company providing it.

When using our solutions and services: We receive and store personal data provided directly to us as part of solution use, such as setting up user accounts (username, email address, first and last name, etc.), system related information (hostname, IP addresses), department or job-title information, transactional information (such as services subscribed to), as well as any other personal data you choose to provide us or upload to our systems in connection with the services.

Data We Passively Collect:

When using our website: We collect certain information related to your device, such as your IP address, referring website, time that your device visited our Website, and time/date stamp.

When using our solutions and services: we keep track of user activity for the purposes of maintaining the quality of our services, and performing technical support such as your username, IP addresses, configuration of your system, and modifications made to our solution.

How do we use the information?

For information collected through our website: We use your information to respond to your requests for additional information or support. We also may use your information for internal operations, troubleshooting, and to elaborate on topics of interest based on the interests of our visitors. We may also post testimonials that contain personal data, and will obtain the individual's written consent prior to publication. To request removal or modification of this information, please contact [email protected].

We also use the information we collect to keep our website secure.

For information collected through use of our services: We may store and use your information to create user IDs, track your preferences, provide and improve our services, send and receive important security alerts or administrative and product update notifications, or send and receive transaction information such as invoices.

We also use the information we collect to keep our services secure, ensuring availability of our services, and prevent fraudulent or illegal activity in relation to our services.

How do we share and disclose information to third parties?

We do not rent or sell your personal data to anyone.

We will only share and disclose your personal data to third parties and vendors employed to perform tasks such as configuration of the solution, website analytics, product support, and help desk management.

As an example, we use Google Analytics to allow us to determine the needs and interest of our visitors, by tracking what sites are being visited, where they have come from, and where they are going to. It should be noted that Google may also use the data collected on the Websites to personalize the ads of its own advertising network. Google’s ability to use and share information collected by Google Analytics is managed by Google. To opt out, please visit, https://www.google.com/policies/privacy/partners/

When IOR Analytics transfers your personal data to a third party agent or service provider for processing, we shall remain responsible for ensuring that such third party agent or service provider processes your personal data to the standard required by our Privacy Shield commitment. Without your consent, these third parties and service providers do not have any right to use the Personal Information we share beyond the initial purposes for which it was collected.

We may also choose to buy or sell assets, and share customer information as part of evaluating and executing such transactions. In such a situation, personal data may be transferred to the acquiring party to enable your continued use of our services.

How do we secure your personal data?

We use appropriate technical, organizational and administrative security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Cookies and other tracking technologies

Our website and services use cookies (small file to identify you) to understand how our customers are interacting with our website and services. We use this information to improve relevance and the user experience. You may choose not to disclose your information, but please note that this may limit your experience, and may limit our ability to contact you. You may also set your browser settings to accept or reject cookies, but please note that this may limit your browsing experience.

Marketing

We will not share your information with any third party organizations for marketing purposes.

Additional information for users in the European Economic Area

If you feel that your privacy has been violated, or you have complaints regarding the privacy of your personal data, please send an email to [email protected] with the title, "Privacy Policy" detailing your concerns.

Your privacy is very important to us, and we commit to addressing concerns regarding the privacy of your data within 45 days.

If we do not respond to your complaint, or address your complaint satisfactorily, you may open an EU-U.S. Privacy Shield case with our third party dispute resolution provider, JAMS, at https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim.

As a last resort, where the above forms of dispute resolution have been unsuccessful, individuals in the EEA may invoke binding arbitration through the Privacy Shield. For more information, please visit https://www.privacyshield.gov/.

 

Please note that modifications to this policy may be announced on our website prior to the changes becoming active, as well as by email as required by law if your email has been provided. You are responsible for periodically reviewing this Privacy Policy.